Distance Sales Agreement
1- PARTIES
SELLER INFORMATION
Trade Name: Minaturel Food Industry and Trade Limited Company
Seller Address: MITHATPASA MAH. 3. PINAR STREET. 7/A EYÜP / İSTANBUL
Phone: 05452605984
Order E-Mail: info@minaturel.com
Information E-Mail: info@ minaturel .com
RECEIVER INFORMATIONS
Name and surname :
Customer Address:
Telephone :
E-Mail:
ARTICLE 2 - SUBJECT AND SCOPE OF THE CONTRACT
This Distance Sales Contract ("Agreement") has been drawn up in accordance with the Law on Consumer Protection and the Regulation on Distance Contracts. The parties to this contract acknowledge and agree that they know and understand their obligations and responsibilities arising from the Law on Consumer Protection and the Regulation on Distance Contracts under this contract. The subject of this contract is the contract where the buyer places an electronic order for the purchase of the seller's products via Minaturel 's https://www.minaturel.com/ or other domain names connected to the service offered ("Website"). It constitutes the determination of the rights and obligations of the parties in accordance with the provisions of the Law on Consumer Protection and the Regulation on Distance Contracts regarding the sale and delivery of goods/services with the specified qualifications.
The conclusion of this agreement will not prevent the fulfillment of the provisions of the website membership agreements concluded by the parties separately with Minaturel , and the parties acknowledge that Minaturel Gıda Sanayi ve Ticaret Limited Şirketi is not a party in any way to the sale of the product subject to this agreement and that it does not bear any responsibility for the fulfillment of the obligations of the parties within the scope of the agreement. and they accept and declare that they have no commitment.
ARTICLE 3 – BASIC CHARACTERISTICS AND PRICE OF THE GOODS SUBJECT TO THE CONTRACT
The sales price and delivery information, including the type and type of the product(s), quantity, brand/model, color and taxes, are as follows:
Payment Method and Plan:
TL with credit card via online virtual POS application. or paid by money order.
Maturity Difference Received:
The interest rate used in the Maturity Difference calculation is: % or the amount corresponding to the installment amount you choose. Shipments will begin within 3 business days following the order. Shipping can be completed within seven (7) business days.
Delivery address:
To whom it will be delivered:
Billing address:
ARTICLE 4 – DELIVERY OF GOODS AND METHOD OF DELIVERY
The contract comes into force upon approval by the Buyer and is completed when the goods/services purchased by the buyer from the seller are delivered to the buyer. The goods/services will be delivered to the person(s) at the address specified by the buyer in the order form and in this contract.
ARTICLE 5 – DELIVERY COSTS AND PERFORMANCE
Delivery costs of the Goods/Service belong to the buyer. If the seller has declared on the website that the delivery fee will be covered by him, the delivery costs will be borne by the seller. Delivery of goods; It is made within the promised time after the seller's stock is available and the payment is made. The seller delivers the goods/services within 30 (thirty) days after the goods/services are ordered by the buyer and reserves the right to extend the period for an additional 10 (ten) days with written notification within this period. If, for any reason, the buyer does not pay for the goods/services or the payment is canceled in the bank records, the seller is deemed to be free from the obligation to deliver the goods/services.
ARTICLE 6 – REPRESENTATIONS AND COMMITMENTS OF THE BUYER
The buyer declares that he/she has read and informed the preliminary information uploaded by the seller regarding the basic characteristics of the product subject to the contract on the website, the sales price and payment method and delivery, and has given the necessary confirmation electronically. Buyers, as consumers, can submit their requests and complaints through the channels provided by the seller contact information above.
By confirming this contract and the Preliminary Information form electronically, the Buyer shall It confirms that it has obtained the correct and complete address, basic features of the ordered products, the price of the products including taxes, payment and delivery information that must be given to the consumer by the seller before the conclusion of the contracts.
The Buyer is obliged to inspect the goods/services subject to the Contract before receiving them, and to detect any damaged, broken, torn packaging, etc. In case of receiving damaged and defective goods/services from the cargo company, the responsibility lies entirely with the cargo company. The goods/services received by the buyer from the cargo company officer will be deemed to be undamaged and intact. After delivery, the responsibility for the goods/service and any damages belong to the buyer. After the delivery of the goods/service, if the relevant bank or financial institution does not pay the price of the goods/service to the seller due to the unfair or unlawful use of the buyer's credit card by unauthorized persons, which is not due to the fault of the buyer, the buyer will receive the goods/service 3 (3) provided that it has been delivered to him/her. is obliged to return it to the seller within three) days. In this case, delivery costs belong to the buyer.
ARTICLE 7 – SELLER'S REPRESENTATIONS AND COMMITMENTS
The seller ensures that the goods/services subject to the contract are delivered to the buyer in accordance with the consumer legislation, intact, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
ARTICLE 8 – RIGHT OF WITHDRAWAL
The seller undertakes that the buyer has the right to withdraw from the contract by rejecting the goods or services within 14 (fourteen) days from the date of receipt or signing of the contract, without assuming any legal or criminal liability and without giving any justification, and that the seller will take back the goods from the date of receipt of the notice of withdrawal to the seller. Notification of the right of withdrawal and other notifications regarding the contract can be sent to the seller through the seller's contact information specified above.
In case the right of withdrawal is exercised;
a) It is mandatory to return the product delivered to the buyer or the third party notified by him/her with the above information.
b) The products to be returned within 14 (fourteen) days must be delivered complete and undamaged, including their box, packaging, standard accessories, if any, and other products gifted with the product. Within 10 (ten) days following the exercise of the right of withdrawal and the receipt of the information, the product price will be returned to the buyer in the same manner as paid. When returning the product to the seller, the original invoice that was presented to the buyer during product delivery must also be returned. Return shipping cost belongs to the seller. The return section of the invoice to be returned with the product must be filled in and signed by the buyer.
ARTICLE 9 – CASES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE USED
The right of withdrawal cannot be exercised in the following cases;
- Service contracts in which the performance of the service begins with the approval of the consumer before the right of withdrawal expires,
- Contracts regarding goods whose prices are determined in the stock exchange or other organized markets,
- Contracts for the delivery of goods prepared in line with the wishes of the consumer or clearly his personal needs, which are not suitable for return due to their nature and are in danger of rapid deterioration or are likely to expire,
- Contracts regarding audio or video recordings, software programs and computer consumables, provided that the packaging has been opened by the consumer,
- Contracts regarding the delivery of periodicals such as newspapers and magazines,
- Contracts regarding the performance of services related to betting and lottery,
- Contracts regarding services performed instantly in electronic environment and intangible goods delivered instantly to the consumer.
ARTICLE 10 – DISPUTE RESOLUTION
If consumers have problems with the seller, if the seller cannot solve the problem, they can complain about transactions and
ARTICLE 11 – PRICE OF GOODS/SERVICES
The cash or deferred price of the goods/service, although the down payment price is included in the order form, is sent to the e-mail address at the end of the order.
ARTICLE 12 – DEFAULT AND LEGAL CONSEQUENCES
If the buyer defaults on his credit card transactions, the cardholder will pay interest within the framework of the credit card agreement made with the bank and will be liable to the bank. In this case, the relevant bank may take legal action; may demand the expenses and attorney's fees incurred from the buyer, and under any circumstances, in case of default due to the buyer's debt, the buyer agrees to pay the seller's losses and damages due to the delayed performance of the debt.
ARTICLE 13 – NOTIFICATIONS AND EVIDENCE AGREEMENT
All correspondence between the parties under this agreement will be made via e-mail, except for mandatory cases listed in the law. The Buyer acknowledges that in case of disputes that may arise from this contract, the official books and commercial records of the seller and Minaturel , as well as the electronic information and computer records kept in its own database and servers, will constitute binding, definitive and exclusive evidence, and that this article is evidence within the meaning of Article 193 of the Code of Civil Procedure. accepts, declares and undertakes that it is in the nature of a contract.
ARTICLE 14 – ENFORCEMENT
This contract, consisting of 14 (fourteen) articles, has been concluded by being read by the parties and approved electronically by the Buyer, and has entered into force immediately.
SELLER: Minaturel Food Industry and Trade Limited Company
BUYER:
INFORMATION ABOUT THE AGREEMENT – FAQ
- When did Law No. 6502 on Consumer Protection come into force? Law No. 6502 on Consumer Protection entered into force on 28.05.2014.
- How to exercise the right of withdrawal for products purchased before 28.05.2014? Law on Consumer Protection No. 4077 applies to products purchased before 28.05.2014. According to this law, buyers have the right to return the products without giving a reason and without paying "shipping fee" by exercising their right of withdrawal within 7 days from the date of delivery. The valid period for return requests outside the right of withdrawal period is 30 days.
- What are the products for which the right of withdrawal does not apply? – Products that are produced individually upon the buyer's request and made personalized by making changes or additions – Products that are not suitable for return due to their nature – Products that are in danger of rapid deterioration or may expire • Who bears the return shipping fee during the right of withdrawal period? – For product returns within the scope of the right of withdrawal, the return shipping fee belongs to the sellers. Even if buyers return the products for personal reasons, buyers have the right to return the products without paying shipping fees.